User
What are common areas of non-compliance in ISO 9001 audits, and how can we proactively address these in our organization?
Experta
Common areas of non-compliance in ISO 9001 audits include not adhering to the organization's own policies and procedures, such as failing to perform tasks as frequently as specified (e.g., backups not done as scheduled). To proactively address these issues, organizations should ensure robust internal audits to identify nonconformities, maintain clear and accurate documentation, and engage in regular training and competency development for employees. Additionally, fostering strong communication channels and encouraging employee engagement can help maintain compliance and prevent non-conformities.