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What are common areas of non-compliance in ISO 9001 audits, and how can we proactively address these in our organization?
Experta
Common areas of non-compliance in ISO 9001 audits include not adhering to the organization's own policies and procedures, such as failing to perform tasks as specified (e.g., not following a backup schedule). To proactively address these issues, organizations should ensure strong leadership commitment, allocate adequate resources, engage employees at all levels, and maintain clear and comprehensive documentation. Regular training, effective risk management, and continuous monitoring and auditing can also help identify and mitigate potential nonconformities early. Additionally, fostering a culture of quality awareness and communication can reduce resistance to change and improve compliance.