Organizations can implement several strategies to engage and involve employees in the communication process and enhance their understanding and commitment to the QMS according to ISO 9001:2015. These include providing comprehensive training and awareness programs, conducting regular communication sessions and workshops, encouraging two-way communication to gather feedback and address concerns, involving employees in decision-making processes, recognizing and rewarding their contributions, promoting a culture of quality responsibility, responding to all internal communications between all levels and functions, and fostering open and transparent communication channels.