Organizations can implement several strategies to engage and involve employees in the communication process and enhance their understanding and commitment to the QMS. These include:

- providing comprehensive training and awareness programs.
- conducting regular communication sessions and workshops.
- encouraging two-way communication to gather feedback and address concerns.
- involving employees in decision-making processes.
- recognizing and rewarding their contributions.
- promoting a culture of quality responsibility.
- responding to all internal communications between all levels and functions.
- and fostering open and transparent communication channels.

Examples:
Company A:
- Created a periodic newsletter to keep employees informed by email.
- Developed a 5-minute update at the regular quality and production meetings.
- Created a "fun" questionnaire for staff to test their ongoing knowledge.
- Ensured that the organization's leaders were involved in the communications.