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What are quality objectives, and why are they important?
Experta
Quality objectives in ISO 9001 are specific goals set within the Quality Management System (QMS) framework that align with the quality policy.

They are crucial because they provide measurable targets to strive for, facilitating continual improvement in the organization's processes and products/services. These objectives help ensure customer requirements are met and enhance customer satisfaction, which is central to ISO 9001's focus on quality and performance excellence.