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What are the steps to perform corrective actions?
After you receive a nonconformity, you should follow these steps to take corrective action:
1. Review the nonconformity.
2. Determine the cause of nonconformity.
3. Identify if similar nonconformity already exists.
4. Evaluate the need for action to eliminate the nonconformity.
5. Determine the actions needed to eliminate the causes of nonconformity and to ensure that nonconformities do not recur.
6. Implement planned actions.
7. Review whether the action taken resulted in the elimination of causes of nonconformity.
8. Inform all persons concerned that corrective action has been implemented.
9. Make changes to the documentation, if necessary.