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How should an organization manage its suppliers and external resources to ensure conformity with the QMS requirements of ISO 9001:2015?
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An organization should manage its suppliers and external resources by evaluating and documenting relevant suppliers, as required by ISO 9001:2015. This involves establishing criteria to assess suppliers, such as price, quality, and delivery time. The organization should also consider a risk-based approach to prioritize audits and assessments, focusing more on suppliers without ISO 9001:2015 certification. Additionally, the organization should ensure that the necessary resources for the Quality Management System (QMS) are determined and provided, including people, infrastructure, and monitoring and measuring resources. This approach helps maintain conformity with QMS requirements and supports continual improvement.