The key elements of performance evaluation under ISO 9001:2015 include monitoring and measuring processes, assessing customer satisfaction, conducting internal audits, and ongoing management review of the Quality Management System (QMS).

The findings from performance evaluation should be incorporated into management reviews for continual improvement by analyzing the results and identifying areas for improvement. This can include identifying opportunities to enhance customer satisfaction, improve process efficiency, and enhance product quality. Actions should be implemented to achieve these improvements, and their effectiveness should be monitored. The results of the management reviews, including decisions and actions related to continual improvement, should be documented as evidence of the commitment to continual improvement.