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How can an organization set up processes for continuous improvement and performance monitoring in line with ISO 9001:2015?
Experta
Establish clear performance indicators aligned with your quality objectives to monitor and measure processes per ISO 9001 effectively.

Use data collection and analysis tools to review these indicators regularly through management meetings. Implement a robust internal audit program to evaluate compliance and identify areas for improvement.

Encourage feedback from employees and customers for a more comprehensive view. Continuously review and adjust your measurement strategies to reflect changes in processes and objectives, ensuring a cycle of ongoing improvement and alignment with the standard's requirements.

Implementing a corrective action system to address non-conformities and conducting regular risk assessments to preempt potential issues are key. This systematic approach ensures ongoing evaluation, learning, and adaptation, fostering a culture of continual improvement aligned with the standards.