User
What will the certification auditor look for regarding clause 7.4 Communication?
Experta
Certification auditors may inquire about your organization's internal and external environmental communication strategies. They'll likely ask how you communicate environmental goals and performance within the company, ensuring all employees are aware. Additionally, they might explore how you engage with external stakeholders, such as local communities and regulatory bodies, to transparently share your environmental initiatives and impacts. Demonstrating effective communication processes and engagement will showcase your commitment to environmental management and compliance.
Examples:
Types of questions a certification auditor might ask regarding internal and external environmental communication:
1. Internal Communication:
- Can you provide examples of how your organization communicates its environmental objectives and targets to employees at various levels?
- How do you ensure that all employees are informed and engaged in achieving these goals?
2. External Communication:
- Describe your process for engaging with local communities and relevant authorities about your environmental performance.
- Could you share specific instances where you've communicated your environmental initiatives externally and how you address any concerns or feedback from these stakeholders?