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What is ISO 9001:2015, and why is it important for quality management?
Experta
ISO 9001 is the international standard for Quality Management Systems (QMS), published by ISO (the International Organization for Standardization). It outlines a framework for companies to ensure product and service quality while meeting customer and regulatory requirements. This standard is essential for quality management because it emphasizes customer satisfaction, process optimization, and continuous improvement.
By adopting ISO 9001, organizations can enhance operational efficiency, reduce errors, and strengthen customer trust, making it a key tool for competitive advantage and business success.
ISO 9001 applies to all kinds of organizations, regardless of their size, industry, or geographical location.