User
What are the key requirements of ISO 9001:2015, and how do they differ from the previous version?
Experta
The key requirements of ISO 9001:2015 include addressing seven key areas or clauses: Context of the organization, Leadership, Planning, Support, Operation, Performance evaluation, and Improvement. The differences from the previous version include the introduction of a risk-based approach, the removal of mandatory procedures, and the introduction of clauses about the context and interested parties. Additionally, there is more expected commitment from top management regarding the Quality Management System (QMS), and it is no longer mandatory to have a management representative or a quality manual.