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What are the best practices for conducting internal audits under ISO 9001:2015 and how should non-conformities be addressed?
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During an ISO 9001:2015 internal audit, best practices include ensuring auditors are competent and impartial, preparing a detailed audit checklist, and planning the audit schedule and process. Nonconformities should be controlled and corrected, with root causes evaluated to prevent recurrence. Corrective actions should be implemented, their effectiveness reviewed, and documentation updated as necessary.