User
What is the structure of a quality policy?
Experta
The structure of a quality policy typically includes the following elements:
1. **To whom do we work**: Identify the target customers and relevant interested parties (e.g., "We work for clients that value...").
2. **Top priorities**: Outline the organization's top priorities and areas of excellence needed to satisfy target customers and interested parties.
3. **Commitments**: Include commitments required by ISO 9001, such as continual improvement and meeting customer and regulatory requirements.
This structure helps align the quality policy with the organization's strategic direction and provides a framework for establishing quality objectives.