User
What is the structure of a quality policy?
Experta
The structure of a quality policy typically includes the following elements:
- Introduction stating the purpose of the policy
- Statement of commitment to quality and continual improvement
- Identification of the organization and its main activities
- Identification of key stakeholders and their requirements
- Alignment with the organization's strategic direction
- Reference to compliance with ISO 9001 requirements
- Reference to meeting applicable statutory and regulatory requirements
- Reference to continual improvement of the quality management system
These elements help provide a clear and concise overview of the organization's quality objectives and commitment to meeting customer needs and improving its processes.