User
What is the structure of a quality policy?
Experta
The structure of a quality policy typically includes the following elements:
1. **To whom do we work**: Identifying the target customers and relevant interested parties (e.g., "We work for clients that value...").
2. **Top priorities and areas of excellence**: Outlining the organization's top priorities and the activities in which it needs to excel to satisfy target customers and interested parties.
3. **Commitments required by ISO 9001**: Including commitments to meet applicable requirements and to continually improve the Quality Management System (QMS).
This structure helps in aligning the quality policy with the organization's strategic direction and provides a framework for establishing quality objectives.