User
What is the structure of a quality policy?
Experta
The structure of a quality policy typically includes the following elements:
1. **To whom do we work**: Identifying the target customers and relevant interested parties (e.g., "We work for clients that value...").
2. **Top priorities**: Outlining the organization's top priorities and areas of excellence needed to satisfy target customers and interested parties.
3. **Commitments**: Including commitments required by ISO 9001, such as meeting applicable requirements and continual improvement of the Quality Management System (QMS).
This structure helps in creating a guiding document that aligns with the organization's strategic direction and provides a framework for establishing quality objectives.