1. Introduction to Interested Parties
- Definition and importance
- Examples of interested parties

2. Methods for Identifying Interested Parties
- Questionnaires
- Interviews
- Workshops or focus groups
- Observation
- Studying documentation

3. Understanding Needs and Expectations
- Gathering requirements
- Engaging with stakeholders

4. Categorizing and Prioritizing Requirements
- Level of influence or impact
- Alignment with organizational objectives

5. Documenting Requirements
- Creating an interested parties requirements register

6. Reviewing and Updating Requirements
- Regular updates and reviews
- Adapting to evolving interests and concerns

7. Practical Exercises
- Case studies
- Role-playing scenarios

8. Conclusion and Q&A
- Recap of key points
- Open floor for questions and discussion